Great service means happy customersat Mercedes-Benz Gatineau.
Your opinions on
I can't say enough good things about my experience at Mercedes-Benz in Gatineau, and a big part of that is thanks to Patrick, the Parts Manager. From the moment I reached out, Patrick has been incredibly friendly, responsive, and genuinely helpful. His down-to-earth demeanor and willingness to go the extra mile really set him apart.
Patrick takes the time to understand your needs, provides clear communication, and ensures you feel valued as a customer. It's rare to find someone in this line of work who combines professionalism with such a personable approach.
Having people like Patrick on the team is what keeps customers coming back. He represents everything you’d hope for in a luxury brand—excellence in service and a personal touch that makes you feel like more than just another sale. I wouldn’t hesitate to recommend this dealership to anyone, and it’s all thanks to Patrick’s outstanding service.
Thank you, Patrick, for making every interaction so positive. You're the kind of person that builds lasting customer loyalty!
I brought my GL550 for repair and the guys at the service department were amazing from the moment I called for a schedule until everything was done. Big shout out to Max for keeping me on loop all the time about the status of my vehicle..he even offered a free coolant top up on my B250.
This is by far the best car buying experience I have had. The professional approach of the staff is apparent from the moment I entered the immaculate showroom. Lacking a sales pitch the experience was so pleasant that I didn't once feel that I have to bring up their guards. The dealer incentives competitive pricing are a true bang for your buck. The team tailored the payment plan in my case to suit my needs. My sales consultant Stephane Ross was a seasoned AMG specialist and knew the car inside out. All in all, from the test drive to signing the papers with Stephane Thibault and taking possession of the car with Phelix the team worked with us with such professionalism to represent the Mercedes quality. I would recommend this place to anyone shopping for a Mercedes.
